Jasani Jewellery Privacy Policy

Information We Collect

When you submit an enquiry through our contact form, we collect:

• Full name
• Phone number
• Email address
• Company name
• Information included in your message

The information submitted through the contact form is sent to an authorized Jasani email inbox. It is not currently stored in a separate website database or customer relationship management system.

When you visit the website, our website or hosting provider may automatically process basic technical information such as your IP address, browser type, device type, operating system, referring webpage, pages visited, and the date and time of your visit. This information may be required for website operation, security and troubleshooting.

How We Use Your Information

We use submitted information only to:

• Respond to your enquiry.
• Communicate with you regarding your request.
• Provide relevant product, collection, partnership or business information.
• Follow up on your enquiry.
• Maintain the security and proper operation of the website.
• Comply with applicable legal or regulatory requirements.

We will not use contact details submitted through the enquiry form for promotional emails, WhatsApp marketing or similar marketing communications unless you separately provide explicit consent.

Website Accounts and Online Purchases

The website does not currently allow visitors to create accounts or log in.

Visitors may browse publicly available product and collection information and submit enquiries without creating an account. The website does not currently support online ordering, payments or purchases.

Cookies and Tracking Technologies

The website does not currently use Google Analytics, Google Tag Manager, Meta Pixel, Microsoft Clarity or similar visitor-tracking technologies.

The website may use cookies or similar technologies that are strictly necessary for security and basic website functionality. These technologies are not used for advertising or behavioural tracking.

Sharing of Information

We may share submitted information only with:

• Authorized Jasani employees who need it to respond to the enquiry.
• The relevant Jasani business or team where necessary to address the request.
• Service providers supporting website hosting, email delivery, security or technical operations.
• Government authorities or regulators when disclosure is required by applicable law.
• Professional advisers where reasonably necessary to protect our legal rights.

Service providers are expected to process personal information only for the services they provide and to protect it appropriately.

Data Retention

We retain enquiry information in our email systems only for as long as reasonably necessary to respond to and follow up on the enquiry, maintain appropriate business records, resolve disputes, and meet applicable legal or regulatory requirements.

Information that is no longer required will be deleted or securely handled in accordance with our internal practices and applicable law.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure

However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Your Rights

Depending on applicable law, you may request:

• Access to the personal information we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of your personal information.
• Withdrawal of any consent previously provided.
• Information about how your personal information has been used or shared.
• Review of a privacy-related question or grievance.

We may need to verify your identity before completing a request.

Third Party Links

The website may contain links to third-party websites or social-media platforms. We are not responsible for the privacy practices or content of those external services. We recommend reviewing their privacy policies before providing personal information.

Privacy of Children

This website is intended for business and general informational purposes and is not directed towards children. We do not knowingly collect personal information from children through the website.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, practices or legal requirements. Any updated version will be published on this page with a revised effective date.

Contact Us

For privacy-related questions, requests or grievances, please contact: