TERMS & CONDITIONS

1. B2B ACCESS

The Jasani B2B platform is exclusively for approved business and trade customers. Customers are responsible for providing accurate business, billing and shipping information and for maintaining the confidentiality of their account details.

2. PRODUCTS & PRICING

• We make every effort to ensure that product descriptions, images, specifications, weights and prices displayed on the platform are accurate. Minor variations may occur due to manufacturing processes and the natural characteristics of diamonds and gemstones.
• Prices, particularly those relating to precious metals, diamonds and gemstones, may change based on prevailing market conditions. The final price will be confirmed by Jasani at the time of order confirmation or invoicing.
• Applicable taxes, duties and shipping charges will be additional unless otherwise agreed.

3. ORDERS

• Orders placed through the B2B platform are subject to confirmation by Jasani.
• Customised, made-to-order or specially manufactured products cannot normally be cancelled or modified once production has commenced. Any cancellation or modification accepted by Jasani may be subject to applicable costs.

4. PAYMENT

Payment shall be made according to the terms agreed between Jasani and the customer. Jasani reserves the right to hold production or shipment against overdue payments or credit-limit issues.

5. DELIVERY

• Jasani will make reasonable efforts to meet the estimated production and delivery timelines communicated at the time of order.
• Delivery may be affected by circumstances beyond our reasonable control, including natural events, government restrictions, transportation disruptions, labour issues or material shortages.
• For international orders, applicable customs duties, taxes and import requirements will be the responsibility of the customer unless otherwise agreed.

6. INSPECTION, RETURNS & WARRANTY

• Customers should inspect products promptly upon receipt and notify Jasani of any shortage, transit damage or manufacturing defect within the applicable period.
• Returns require prior approval from Jasani. Customised, made-to-order, altered or specially manufactured products are generally non-returnable, except where otherwise agreed or required by applicable law.
• Manufacturing defects, where confirmed by Jasani, will be addressed through repair, replacement or appropriate adjustment, at Jasani's discretion.
• Damage resulting from normal wear and tear, misuse, improper handling or unauthorised alteration or repair is not covered.

7. DIAMONDS & GEMSTONES

• Jasani will provide applicable disclosures relating to diamonds and gemstones, including treatments or enhancements where required.
• Natural gemstones may have inherent variations in colour, clarity and characteristics.
• Jasani is committed to responsible sourcing and compliance with applicable requirements relating to conflict-free diamonds.

8. INTELLECTUAL PROPERTY & CONFIDENTIALITY

• Jasani's designs, CAD files, photographs, product images, catalogues, trademarks and other content are protected and may not be copied, reproduced, distributed or commercially used without prior written permission.
• Customer-specific pricing, designs, CAD files and other confidential commercial information must not be disclosed to unauthorised third parties.

9. WEBSITE USE

• The B2B platform and its content are provided for authorised business use only. Unauthorised access, copying, misuse of information or activities that compromise the security or operation of the platform are prohibited.
• Jasani reserves the right to suspend or terminate B2B access in case of misuse or breach of these Terms.

10. COMPLIANCE

Customers are responsible for complying with all applicable laws and regulations relating to the purchase, resale, import and export of Jasani products.

11. ARBITRATION AND DISPUTE RESOLUTION

• Any dispute, controversy, difference, or claim arising out of or relating to this Agreement, including its existence, validity, interpretation, performance, breach, termination, or any non-contractual obligations arising out of or relating to it (a “Dispute”), shall be finally resolved by arbitration.
• The arbitration shall be administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the SIAC Rules in force at the time the arbitration is commenced, which Rules are deemed incorporated by reference into this clause.
• The seat (legal place) of arbitration shall be Singapore. The tribunal shall consist of one arbitrator, unless the parties agree otherwise or the applicable SIAC Rules require or permit the appointment of three arbitrators having regard to the nature, complexity, or value of the Dispute. The language of the arbitration shall be English.
• The arbitral award shall be final and binding upon the parties. Judgment upon the award may be entered, recognized, and enforced by any court of competent jurisdiction. The parties shall be entitled to seek recognition and enforcement of an award in any jurisdiction in which a party or its assets may be located, including pursuant to the Convention on the Recognition and Enforcement of Foreign Arbitral Awards, 1958 (the “New York Convention”), where applicable.
• Each party irrevocably agrees to the arbitration provisions contained in this clause and, to the fullest extent permitted by applicable law, waives any objection to the arbitration based on the international character of the parties, the location of their assets, or the place of performance of this Agreement.
• The parties shall keep the existence of the arbitration, all materials submitted or created for the arbitration, all evidence, hearings, orders, and awards confidential, except to the extent disclosure is required by applicable law, regulatory requirements, for the protection or pursuit of a legal right, or for the recognition, enforcement, or challenge of an arbitral award.
• If any provision of this arbitration clause is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain effective to the fullest extent permitted by law. This arbitration clause shall survive the expiration, rescission, repudiation, or termination of this Agreement.

12. GOVERNING LAW

These Terms shall be governed by, subject to and construed in accordance with the laws of India. The courts of Mumbai, India shall have exclusive jurisdiction in respect of any matters arising out of or relating to these Terms.

13. CHANGES TO THESE TERMS

Jasani may update these Terms from time to time. The latest version will be available on the B2B platform and will apply from the date stated.

CONTACT

For any questions regarding these Terms or your B2B account, please contact:

Jasani Jewellery

Contact no: +91-22-6131 6200